Frequently Asked Questions

Everything you need to know about the platform, verification, pricing, and maritime transactions.

General & Account

Learn how to get started on the ShipDealing platform.

How do I verify my company?

Verification (KYB) is a manual process to ensure platform integrity. After registering and filling out your company profile, please contact our support team. We will request your business registration documents (e.g., SIUP, NIB, or equivalent international business license) before granting the 'Verified' badge.

What is the difference between PRO and ENTERPRISE?

The PRO plan is designed for individual brokers or small agencies, offering 25 active listings, a verified seller badge, and unlimited inquiries. The ENTERPRISE plan is built for large shipping companies, offering unlimited listings, API integrations, and a dedicated success manager.

For Buyers

Understanding vessel specifications and pricing.

Why are some vessel names and documents locked?

To protect the privacy of the sellers and prevent bypassing of the platform, sensitive data such as the exact Vessel Name, IMO Number, and Data Room documents (Certificates, GA plans) are restricted to PRO/ENTERPRISE users. Free users can view standard technical specifications.

What does P.O.A mean?

P.O.A stands for 'Price on Application'. It means the seller has chosen not to publicly disclose the asking price. You must submit an inquiry directly to the broker to discuss pricing.

Still have questions?

Our maritime experts and customer success team are ready to assist you 24/7.

Contact Support